The National 911 Program was created to provide Federal leadership and coordination in promoting optimal 911 services. The Program is housed within the Office of Emergency Medical Services at the National Highway Traffic Safety Administration (NHTSA) – part of the U.S. Department of Transportation (USDOT). The National 911 Program is responsible for developing, collecting, and disseminating information concerning practices, procedures, and technology used in the implementation of 911 services. The Program operates and maintains a “National 911 Profile Database” (Profile Database) for collecting and analyzing data that can be used to characterize the status of the statewide 911 systems
that comprise the National 911 system.
The Profile Database contains information that can be used to characterize the status and basic functions of state 911 agencies as well as to measure and report on their progress of implementing advanced 911 systems using innovative technology and operations. These data are useful to States and 911 stakeholders in the development of effective policies, planning, and implementation strategies at all levels of government.
The Program has worked with the National Association of State 911 Administrators (NASNA) to encourage States to voluntarily share their State data to provide an updated picture of Next Generation 911 (NG911) progress across the country. A total of 39 States and territories provided data during the 2014 data collection effort, which is an increase from 27 states in 2012. Please note that data collected during calendar year 2014 reflects the previous year’s data (i.e., data collected in 2014 is 2013 data).
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